Contact STCC
We're glad you want to know more about STCC, and we look forward to sharing the STCC experience with you. From your very first question to your graduation day, the faculty and staff at STCC will be there to assist you.
Directories
Enrollment Offices
Contact information for the college’s main enrollment offices is listed below.
Admissions
Email: admissions@stcc.edu
Phone: 413-755-3333
Contact Admissions for information and answers to questions about our academic programs and the process of applying to be a student at STCC.
Workforce Development Center
Email: workforcetraining@stcc.edu
Phone: 413-755-4225
Contact the Workforce Development Center for information and answers to questions about our non-credit programs.
Registrar's Office
Email: registrar@stcc.edu
Phone: 413-755-4321
Contact the Registrar's Office for information and answers to questions related to, course registration, prerequisites for courses, class schedules, or for information about students’ access to their educational records.
Student Financial Services
Email: sfs@stcc.edu
Phone: 413-755-4214
Contact Student Financial Services for information and answers to questions about any aspects of a student’s financial account, including billing of tuition and fees, payment plans, financial aid, waivers, third-party payments, and refunds.
Academic Advising and Transfer Center
Email: advisor@stcc.edu
Phone: 413-755-4857
Contact the Academic Advising and Transfer Center for information and answers to questions about academic support, career exploration, course scheduling, educational planning, and transfer advising.
Information Technology Support
For technical support please consult the Tech Tutorials page or contact the IT Help Desk at the channels below.
Students
ChatNow
Email: usersupport@stcc.edu
Phone: 413-755-4016
For help accessing your STCC Account.
Employees
Email: helpdesk@stcc.edu to create a ticket
For help with devices, labs and classrooms, telephone system, network and servers, Blackboard, STCC Account access, www.stcc.edu (this website), STCCNet, e-forms, software installations, etc. An IT ticket will automatically be created and assigned. You will receive email notifications with your ticket number and any status updates.
Public
Email: webmaster@stcc.edu
For information and answers to questions about the college’s website, to report problems with the website (for example, broken links, outdated material, accessibility issues, etc.), or to give general website feedback.