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Information Request

We're glad you want to know more about STCC and we look forward to sharing the STCC experience with you. From your very first question to your graduation day, the faculty and staff at STCC will be there to assist you. Please complete the form below, indicating what you would like to learn about STCC. A member of our staff will get in touch with you shortly, usually within 48 hours, to answer your question.

Thank you for your interest in STCC.

You will receive a response via email. Please make sure that your email account is not blocking all outside messages, or that your mailbox is not full, or that there is not some other reason that our email answer to you cannot get through.  In order to properly route your information request, select one of the following areas:

STCC Admissions

For catalog requests, general school information inquiries, admissions and financial aid questions, choose this option.

WebAdvisor

Contact the Webadvisor Team for any problems relating to Webadvisor. WebAdvisor is an online service for students, faculty and staff. Students use WebAdvisor to view grades, class schedules, and financial information; online transactions for students include course registration, schedule changes, bill payment, and address changes.

 

Registrar's Office and Transcript Request

The Registrar's Office is located on the first floor of Building 15 (Garvey Hall South).  The hours are Mondays through Thursdays 8am-7pm, and Fridays 8am-4pm.  . The office handles registration, grade reporting, graduation certifications, enrollment verifications, name/address changes, and transcript requests.  All transcript requests must be sent in writing to the registrar's office or a student may come in person to the office.  There is a $3.00 fee charged for an official transcript.  Check must be made payable to STCC.  STCC adheres to all FERPA regulations and no information is released over the telephone.

You must list a complete name (maiden name, if there is one), social security number, dates of attendance, complete address where the transcript is to be sent, and a $3.00 fee per request; the process takes two (2) working days.  If you are requesting through the mail, send the written request to:

Registrar's Office
STCC
1 Armory Square
P.O. Box 9000
Springfield, MA  01102-9000

A student may obtain an unofficial transcript which also takes two working days. The Registrar's Office must also have a written release for an unofficial transcript, but there is no charge.

School of Continuing Education & Distance Education

The School of Continuing Education administers the evening, weekend and summer programs.  The main purpose of Continuing Education is to meet the educational needs of adult students from the Greater Springfield community.  Credit courses are offered at times that are convenient for most adult students with responsibilities of job and family.

Professional Seminars/Noncredit Courses

The Center for Business and Technology offers a wide range of consulting and training services for the business community in computers, quality management, workplace literacy, and technical areas.

This selection will bring you directly to the STCC Center for Business and Technology Page. From there you will be able to request information.

STCC Technology Park

The award-winning STCC Technology Park, the first one in the country associated with a community college, houses numerous technology-based and other businesses, contributing to the economic development of the region.  The Springfield Enterprise Center offers a small business incubator which provides guidance to start-up companies, the Entrepreneurial Institute, and the student business incubator.

Webmaster

Select this option to send comments and questions to the webmaster about this website (i.e. Bad Links, Page Content, or Outdated Material).  Please choose the Webadvisor link above for any issues relating to student accounts or webadvisor issues.

Other

Select this option if your inquiry does not fit any of the above categories.  Please select this option as a last resort.  A vast majority of information requests can be satisfied by choosing the options above.  Selecting Other will send your message to a third party who must decide where to properly route the request.  This process will only slow your information request.